Order Management

Managing orders efficiently is crucial for smooth operations and satisfied customers. With Waakit’s Order Management system, you can create, track, and analyze orders effortlessly, reducing manual work and minimizing errors. Whether you’re handling bulk shipments, managing inventory, or analyzing sales trends, Waakit offers a streamlined solution to keep your order process organized and efficient.

1. Order Creation 

A well-documented order process prevents delays and errors. Waakit lets you create orders with all the necessary details, ensuring accurate records and smooth processing.

• Order Codes & Dates: Assign unique identifiers and track orders by date.
• Shipping & Delivery Methods: Choose preferred shipping carriers and delivery options.
• Order Status Updates: Monitor progress from placement to fulfillment.

2. Order Items 

Keeping track of product specifications within an order is essential for pricing accuracy and seamless transactions. Waakit provides a detailed order item breakdown for better visibility.

• Item Quantity & Pricing: Set accurate counts and pricing for each product.
• Discounts & Offers: Apply special pricing or promotional discounts.
• Total Value Calculation: Automatically generate the final amount, including taxes and fees.

3. Order Reports 

Understanding order trends helps improve business strategies. Waakit provides detailed reports to analyze sales, order status, and customer demand.

• Order Summary Reports: Get a quick view of completed, pending, and canceled orders.
• Sales Performance Analytics: Track revenue, top-selling products, and seasonal trends.
• Custom Report Generation: Filter reports by date, customer, or product category.

4. Order Tracking 

Customers expect timely updates on their purchases. Waakit ensures real-time tracking and status notifications to keep both businesses and customers informed.

• Live Order Status: View processing, dispatched, and delivered orders at a glance.
• Shipment Tracking: Integrate with logistics partners for real-time location updates.
• Automated Alerts: Send notifications for shipment progress, delays, or delivery confirmations.

5. Returns & Cancellations 

Processing returns and cancellations can be complex. Waakit makes it hassle-free by automating approvals, refunds, and restocking procedures.

• Easy Return Requests: Customers can initiate returns with clear reason codes.
• Automated Refund Processing: Issue refunds based on predefined policies.
• Inventory Adjustment: Update stock levels automatically when returns are processed.

6. Bulk Order Processing 

Handling multiple orders manually can slow down operations. Waakit’s bulk order processing feature saves time and minimizes errors.

• Batch Order Entry: Upload and process multiple orders simultaneously.
• Automated Order Allocation: Assign orders to specific warehouses or fulfillment centers.
• Order Status Synchronization: Keep all stakeholders updated with real-time changes.

Take Control of Your Order Workflow with Waakit

From order creation to fulfillment, tracking, and reporting, Waakit’s Order Management system keeps your business organized and efficient. Say goodbye to manual errors and delays—manage orders seamlessly and enhance customer satisfaction.